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What does turnover cost you in a year?
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Quick estimate
What could turnover cost during a high-volume year?
NAA reports multifamily turnover at 33% to 37% on average, well above the ~22% national rate. Use the inputs below to estimate the cost for your team across recert, lease-up, audit, and reporting cycles.
Estimated annual turnover cost
$264,132
Team size x turnover x cost per departure.
Onsite, compliance, leasing, and operations staff.
NAA reports multifamily averages of 33% to 37%.
Base salary per employee. Default is the BLS national median for property managers.
Range from Work Institute and SHRM (~6-9 months of salary).
What the numbers mean
Why it matters: A turnover rate in the 33% to 37% range is in line with what NAA reports for multifamily, but the operational cost is real. LIHTC recerts, HUD file reviews, NSPIRE prep, and lease-up timing all suffer when institutional knowledge walks out the door. When workflows, documents, and task history live in the system, the team can keep moving even when seats change.
See how ResMan keeps recert, audit, and resident workflows running through team change. Explore the platform →
Sources checked May 20, 2026. Default salary uses the BLS national median of $66,700 for property, real estate, and community association managers: BLS. Multifamily turnover benchmarks of 33% to 37.2% from the National Apartment Association: NAA, Multifamily Dive. Cost-per-departure ranges from Work Institute's ~33% baseline and SHRM's 50-100% (roughly 6-9 months of salary for frontline through specialized roles): Work Institute, SHRM.