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What does turnover cost you in a year?

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Quick estimate

What could turnover cost during a high-volume year?

NAA reports multifamily turnover at 33% to 37% on average, well above the ~22% national rate. Use the inputs below to estimate the cost for your team across recert, lease-up, audit, and reporting cycles.

Estimated annual turnover cost

$264,132

Team size x turnover x cost per departure.

Onsite, compliance, leasing, and operations staff.

%

NAA reports multifamily averages of 33% to 37%.

$

Base salary per employee. Default is the BLS national median for property managers.

Range from Work Institute and SHRM (~6-9 months of salary).

7.9 expected departures per year
$33,350 estimated cost per departure
How the estimate is calculated
24 x 33%
team size x turnover
=
7.9 departures
estimated exits
x
$33,350
cost per departure

What the numbers mean

Expected departures 24 team members x 33% turnover = 7.9 people likely to leave in a year.
Cost per departure $66,700 annual employee cost x 50% = $33,350 per departure.
Annual estimate 7.9 departures x $33,350 = $264,132 in estimated turnover cost.

Why it matters: A turnover rate in the 33% to 37% range is in line with what NAA reports for multifamily, but the operational cost is real. LIHTC recerts, HUD file reviews, NSPIRE prep, and lease-up timing all suffer when institutional knowledge walks out the door. When workflows, documents, and task history live in the system, the team can keep moving even when seats change.

See how ResMan keeps recert, audit, and resident workflows running through team change. Explore the platform →

Sources checked May 20, 2026. Default salary uses the BLS national median of $66,700 for property, real estate, and community association managers: BLS. Multifamily turnover benchmarks of 33% to 37.2% from the National Apartment Association: NAA, Multifamily Dive. Cost-per-departure ranges from Work Institute's ~33% baseline and SHRM's 50-100% (roughly 6-9 months of salary for frontline through specialized roles): Work Institute, SHRM.